Residents in the Chattanooga area have reported receiving text messages that appear to come from TVFCU with a "transaction alert" asking recipients to verify or review a transaction, with a link.  If the victim follows the link they are taken to a fake page that asks for either their online banking logon information, or debit card or account number information.

These texts are NOT from TVFCU.  TVFCU will never ask for your personal information through text messages and will not send a link to a site that asks for such information. 

The scammers do not know who is a TVFCU member. They have a list of numbers local to Chattanooga and are texting everyone with the hopes that some recipients will be members who fall for it.

If you receive a scam text, delete it. If you receive a text and you're not sure if it's a scam, please contact us at 423-634-3600, 7 a.m. to 7 p.m., Monday through Saturday, and we'll be happy to help. If you believe you have fallen for this scam and given away your login information, card number, or account number, please contact us immediately to secure your account.

Below are two recent examples of scam texts.